Screen Recorder

[murrayj]

Does anyone have experience using the screen recorder? I click on the red dot, enter a file name, but then I can never get the red button to turn to blue to record.

[Nigel Pearce]

If you are running Windows, check your video and audio settings match those shown in the attached flipchart.

Within Inspire v1.1 there is a known issue with the screen recorder not recording the audio. This is being addressed in the next release.

[murrayj]

The errror message reads: Screen Recorder Error :21

I am running Windows Vista, I wonder if this has any effect?

[Nigel Pearce]

This error suggests you have an incompatible video compressor selected. Please ensure you have chosen Techsmith as the video codec (see flipchart in my previous post)

Here is a complete list of possible error codes...

0 No errors reported
1 A function was called during an invalid capture engine state.
2 An invalid parameter was passed into the SDK function.
3 An invalid folder was specified for the temporary working folder
4 An invalid function parameter was passed into the SDK.
5 An invalid desktop, window handle or region rectangle was specified.
6 A video callback function must be defined if output type is coutNone
7 There is no waveform-audio input device on the system.
8 An internal resource or memory allocation function call failed.
9 The audio interleaving or final saving of the movie file failed.
10 The movie file could not be read or opened.
11 The movie file could not be saved.
12 An error occurred while initializing the waveform-audio data file.
13 The specified audio format (WAVEFORMATEX) is invalid.
14 A suitable format of waveform-audio data could not be specified.
15 An error occurred while opening the waveform-audio device.
16 An error occurred while starting input on the waveform-audio device.
17 An error occurred while accessing the waveform-audio data file.
18 An error occurred while writing to the waveform-audio data file.
19 Missing or corrupt AVI entries in the system registry. Applying the registry patch file “avifix.reg” that is in the SDK Redist folder can correct this condition.
20 Unable to open the video compressor.
21 Unable to get the compressed video format.
22 Unable to get the video compressor information.
23 Unable to compress video frame.

[rgrondin]

I'm having the same problem - Vista Home, etc.

I played with the different formats until I got the code 21, then switched it back to TechSmith, but no love.

[dkootman]

Hi Nigel,
I am using V1.2.13973
Just wondering if the audio portion has been resolved. I have set my setting to match your flipchart, but still receive no audio recording. is there something else I can do?
-running Windows XP. I also have Techsmith Snagit installed, which records the audio fine.