Video capture

[Bkennor]

Hi, I'm trying to use the "insert video frame into flipchart" tool in Activinspire but whenever I click it I get a black rectangle (the video plays fine). Is there anyway to fix this as the feature would be really useful for our persuasive texts work next term.

Thanks

[kellyandbryan]

This is the same question that I had asked because I was having the same problem.
This is what someone from Promethean responded with and it worked great.
Hi Kelly,
Try this, as recommended by one of our product managers:
go on the desktop, right click: Properties>Settings tab>Advanced button>Troubleshooting tab:
Turn down the Hardware acceleration to just less than halfway. That should work.
__________________
Dave Kootman :-/
Promethean Teaching and Learning Consultant-
~Southern California