ActivSlate Losing Registration

[jwitte]

????I have read through all the other activslate registration issues and cannot find one similar to mine. My activslate works fine, the hub is plugged in, everything works fine as a matter of fact...until the activslate loses the registration and I have to register it again. I cannot figure out why this is happening or what to do to correct it. I think it may be related to the auto shutoff feature which I have set for 10 minutes (the maximum allowed time). If I shut off the slate myself, it remains registered when I turn it back on after a few minutes. But this is very frustrating to have to re-register it more than once every class period. Any help or suggestions are appreciated!
Thanks

[scaulfield]

I do not believe that it has to do with the auto shut-off on the slate. I turn mine on/off all the time without problems.

If I had to venture a guess, I have a feeling that there might be a setting in your computer that is not allowing the registration to stay. Maybe you don't have rights to the system prefs of your computer. I have seen this before, where you can register it and use it just fine. But when you power or log off the computer, the system settings are re-set and the slate registration is not saved.

All that being said, I think that your next step should be to contact tech support. Do you have their contact info?