ActiVotes getting kicked out of the system after one-time use

[ndona]

I have a few teachers who are registering their ActiVotes (named and anonymous) and they test them and the ActiVotes work. The teachers come in the next day to school and the ActiVotes are not registered anymore and the teahers are not able to register them again. Unfortunately this is the only information I have at this time.

[APanz]

I have a few teachers who are registering their ActiVotes (named and anonymous) and they test them and the ActiVotes work. The teachers come in the next day to school and the ActiVotes are not registered anymore and the teahers are not able to register them again. Unfortunately this is the only information I have at this time.

Hi dona,

Did you know if there is a harddisk security programm in their school, that resets the partition C? Or maybe they don`t have the rights to save the registration of the activotes to the harddisk for a longer time?

It can be more then one solution, but you have to gave us more information :D

Best regards

Armin

[Alison]

Another problem might be channels. When I set up the votes in different classrooms using different channels they wiped each other. Quick call to tech support and problem solved.

[ndona]

Panz ~ The laptops do not have software that resets the partition. All teachers have admin rights to their laptops and/or systems which allows them to add/remove, configure anything they want on their laptops. Someone was telling me that maybe if the teacher does not save their profile in ASPE 3 to include everything they want, this might wipe out their settings. I know both three teachers that are having this problem are all running XP (SP3) with ASPE 3.7.19 and Activdriver 4.1.9.36. The ActiVotes are not the most current so they do not need the hub to function.

Alison ~ I will check again on the channels in the classrooms but the three classrooms that are having this problem are all apart from each other so I'm not sure that the channels are making a difference.

[davidlloyd]

The old votes (without a hub) registered to the board and the computer. If one of these changed or the board was switched off the votes would have to be re registered.

I think your local Promethean tech support would be the best people to help with this.

[airskeeter]

No, the 900 mhz boards did not clear the 900 mhz votes when turned off.

I would call tech support.

I believe that while there may not be a reset of the partition and the users have admin rights, sometimes there are settings which do not allow anything to be written to the registry and when restarted, the changes would not take effect.

Just my $.02