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View Full Version : Downloading Flipbooks from Promethean Planet


djwart
11-02-2008, 09:37 PM
I've just downloaded 3.6 for leopard but find that I am unable to open any flipbooks that are available on Promethean Planet. The application just crashes, the same way they did before the updated version was available. Just anyone know a fix for this?

Thanks
Doug Wartenberg

LisaD
12-02-2008, 12:11 AM
Are you saving them first somewhere, then opening them from within the application? Or are you saying open as you download?

Lisa

djwart
12-02-2008, 04:08 AM
I download them, and then open the file from the desktop. The file opens, but then closes.

LisaD
12-02-2008, 12:24 PM
See what happens if you launch Activstudio first, then open the flipchart from the application.

Lisa

djwart
13-02-2008, 05:39 PM
I've tried your suggestions and still no luck.

Does it matter that I'm operating with Ver. 3 and the downloads are Ver. 2.1? Is there another update I need to get?

Thanks again,
Doug

LisaD
13-02-2008, 06:19 PM
It shouldn't matter. I use a Mac and I download flipcharts all the time. I just updated to the most recent version of 3 but even with the one before, I didn't have any problem.

This is very curious. I would assume that the flipcharts in the resource library of Activstudio open fine, right? (They were developed in 2.0 I'm pretty sure.)

Lisa

djwart
14-02-2008, 10:09 PM
I think I've got it figured out, at least the flipbooks are opening that I've downloaded.

Thanks for you time Lisa

Doug