Stuart Collins
07-02-2008, 01:04 PM
As you may be aware, version 3.6 of our software has just been released and allows the software to run on Mac OS X 10.5 (Leopard).
Some users might not be able to run existing versions of Activstudio 3 or Activprimary 3 on Leopard. This may mean they are unable to download the update to version 3.6 from the dashboard.
If this is the case, please download the updates directly from one of the links in the following Knowledgebase article.
http://uk.prometheankb.com/article.asp?article=266106&p=10121
This is an unusual problem so hopefully a "one off".
Remember, to use this update you will need a previous version of Activstudio 3 or Activprimary 3 installed on your Mac, and then apply the update.
A full version download of Activstudio 3.6 and Activprimary 3.6 will be available on the website soon.
If you have any questions on the update process, please ask.
[Update]
I've just been told that the full version of 3.6 is available from the download page on Prometheanworld.com. Just enter your serial number and you should get a download link.
UK: http://www.prometheanworld.com/uk/server/show/nav.2785
US: http://www.prometheanworld.com/us/server/show/nav.2806
Some users might not be able to run existing versions of Activstudio 3 or Activprimary 3 on Leopard. This may mean they are unable to download the update to version 3.6 from the dashboard.
If this is the case, please download the updates directly from one of the links in the following Knowledgebase article.
http://uk.prometheankb.com/article.asp?article=266106&p=10121
This is an unusual problem so hopefully a "one off".
Remember, to use this update you will need a previous version of Activstudio 3 or Activprimary 3 installed on your Mac, and then apply the update.
A full version download of Activstudio 3.6 and Activprimary 3.6 will be available on the website soon.
If you have any questions on the update process, please ask.
[Update]
I've just been told that the full version of 3.6 is available from the download page on Prometheanworld.com. Just enter your serial number and you should get a download link.
UK: http://www.prometheanworld.com/uk/server/show/nav.2785
US: http://www.prometheanworld.com/us/server/show/nav.2806