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brianksee
01-05-2007, 08:58 PM
Tried to download today after loading my 2.5.2 version and it will not run correctly. Anyone know what I am doing wrong?

When I go to add or remove programs is states "If this program is not working correctly you may reinstall it by clicking repair".

I don't see it anywhere else. Any help?

Margaret Allen
02-05-2007, 05:51 PM
Hi

I think this is a situation where Technical Support would be your best bet. There is a link to support on the front page of Planet. +wave+

brianksee
02-05-2007, 09:17 PM
I was just wondering if I needed V3 for this upgrade.

Also, I have two new computers I need to upgrade to V3. I applied for the cd months ago, and I remember where I got a link for a download through my email, but I can't seem to find it. Anyone have that link.

kpbooth
04-05-2007, 06:52 AM
The link to the upgrade is time limited. I would put in the serial number of the software for one of the computers you need to upgrade and get another link to download the newest version. CD's are being sent as new supplies arrive, but it is faster to download right now.

brianksee
04-05-2007, 02:16 PM
I have requested the new version a few times, but I have not gotten a cd or a link to the download after putting it on my old computers, but now I need two more because of my new job.:-/

KGillespie
04-05-2007, 05:00 PM
I have requested the new version a few times, but I have not gotten a cd or a link to the download after putting it on my old computers, but now I need two more because of my new job.:-/

Hi
That shouldn't be an issue. Just get your original serial numbers and apply for the online download again, you'll get another link sent to you to download it from.

Stuart Collins
08-05-2007, 04:54 PM
Activdriver 4.1.9 doesn't require Activstudio v3 to run. It does however require that Activdriver v2 or v3 be removed first. As Margaret said, this is probably better if you can contact technical support with the details, they can help out a bit more.

tai_ann2003
16-05-2007, 01:11 AM
I had a new problem show up today, and YES, I did call Tech. Support. +wave+ Hi Elvis! :D


I was working with a couple math teachers and we found that when using the FRACTION CREATOR, we had problems with the number & variable combo. The number fractions worked great, the variable fractions worked great, but when we switched to numbers and variables combined, it did not work. Only numbers are interpreted, not letters when we selected it. So 3y / 4x became 37 / 48, etc. We were very careful to make sure we had the appropriate fraction option offered - and yes, we have the 4.1.96 driver and the latest software version of 3.0. So - - - anyone else with this problem? :confused:

rgarden
16-05-2007, 10:11 PM
I had the same thing happen with the fraction creator. However, when I clicked off the 'combination option' onto one of the other options, then back onto the combination, it worked. A slight bug maybe?