Windows Media Video not displaying

[christchurchsw11]

I have a Powerpoint presentation with a hyperlink to a video clip. When the clip runs, Windows Media Player starts up on laptop and whiteboard. The video then displays on the laptop, but not the whiteboard. is there a graphics setting that needs tweaking?:confused:
Many thanks in advance for any help!
Sandra Beckwith
ICT Support Asst, Battersea

[Dug]

I know that this happens alot with ours- especially with DVDs showing on the monitor rather than via the projector- and yes, there is a tweak. Sadly this is where I'm less confident- partly because I think the tweak varies according to what sort of video hardware /software exists on the individual computer but we tend to sort it by either changing display settings in the control panel or right clicking the little monitor/display icon on the task bar (bottom right of display) and accessing the settings that way. We adjust settings for 'dual-display' or 'clone' display so that one display acts as the 'primary' display. This probably isn't very useful and I'm sure someone will come up with clearer instructions. Good luck.

[christchurchsw11]

Many thanks for that, I found that the RM laptop being used has no dual/clone feature as on other lappies we use. So I tried changing from a 16 bit to a 32 bit display- (just for kicks- as you do!) and it worked! Don't know why, but not that bothered, as long as it works okay!
Thanks again
Sandra

[Dug]

Glad to've been of assistance. I've no idea why what you did worked... but such is the way of these things.

[airskeeter]

There is also a setting in the WMP settings and the Display settings that you can change...

This link gives two ways of solving the issue:

Dual Display link (http://www.rdpslides.com/pptfaq/FAQ00467.htm)