'Feature Not Available'

[Finbar]

Hello, I wonder if anyone can help me.

I have just downloaded the new updates after seeing them being used so well at a conference on Friday. However, when I tested the handwriting recoginition, it said 'Feature not available'. Can someone help?

It did this when I left clicked on it. When I right clicked on it, it came up, but when I wrote, it then said that the feature was not available.

I have just updated the whole school with this!

[Stuart Collins]

Hi, what version did you update from? And did the AV icon in the system tray show that you have a board connected?

Handwriting recognition can only be used when promethean hardware is attached

[Margaret Allen]

Hi Finbar

I believe you are working in Activprimary - from the info you have given....:confused:

The handwriting recog. is one of the parts of the program which will not run without a board attached :eek: :D

Hope this sorts out your query!!

[Finbar]

Thank you for your super fast reply - I will connect the board up. The halving feature does not work either - I will check that then too!

[Peter Lambert]

By halving feature, you probably mean what I call Fraction Creator - yes, that too uses the Handwriting Recognition and won't work unless Promethean Hardware is attached.