Slate/Espression Locking up

[cdick]

Anyone encountered a problem of ActivInspire - Not Responding (locking up) when you are using the ActivSlate and ActivExpressions? This has happened to me multiple times. Currently running the most current Inspire.

[trobinson]

It's worth making sure that your ActivHub has the latest version of firmware - you can check this via ActivManager, click on the Promethean icon in the system tray and select "control Panel" - the latest version for the ActivHub is currently V5.10 - if you select the entry "ActivHub" you will see that the "upgrade" button becomes available and you can upgrade the device via the internet.

NB There is a possibility that you will have to register all your devices again after upgrade