rathoens
01-09-2009, 10:25 PM
Hi, I'm hoping someone might be able to help me with a problem im having at the moment. Activprimary software is working fine until I try to minimise it and go back to the desktop. When I minimise the software, the trash bin is viewable on the desktop left hand bottom corner instead of the short toolbar option on the right hand side and the icon on the bottom of the screen is not visible like it usually should be. When I click on the bin nothing happens, when I click on the main Activprimary icon on the desktop again nothing happens so it means I have no way of getting back into the software (other than to restart the computer). When I open up task manager to close the software, there is nothing there even though it obviously is running in the background somewhere because it won't let me launch it again. Now, I can still work away with Activprimary and just close the program each time and save the work but it just annoying to have to do that when I should be able to minimise it. I have played around with all the settings on the Activprimary software to no avail, I have uninstalled and reinstalled all software which leads me to believe it may be a computer setting rather than a software setting but I can't figure out what it is or how it could have happened. Initially I thought it may be a software setting and that somehow I had made the bin the minimising icon by mistake but because task manager is not recognising the program (and reinstalling the software didn't work) Im thinking it may be the computer setting. Any help would be appreciated as i have spent hours at this stage trying to figure it out. Anyone out there got any ideas how I could fix ? Many thanks in advanceKaren