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  #21  
Old 24-05-2010
Graham Redfern Graham Redfern is offline
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Join Date: Oct 2004
Location: Blackburn
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Default Re: Promethean Board Projector Problems

There are a number of companies who have been trained and authorised by Sanyo to carry out the resetting of the thermal trips on their XE40 Projector. I would strongly advise anybody to check that they have been so authorised before attempting to carry out this work. Sanyo and Promethean will not entertain warranty claims from anybody who is not so authorised and has carried out this process.
  #22  
Old 24-05-2010
LCT CareBot LCT CareBot is offline
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Join Date: Apr 2010
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Default Re: Promethean Board Projector Problems

Quote:
Originally Posted by Graham Redfern View Post
There are a number of companies who have been trained and authorised by Sanyo to carry out the resetting of the thermal trips on their XE40 Projector. I would strongly advise anybody to check that they have been so authorised before attempting to carry out this work. Sanyo and Promethean will not entertain warranty claims from anybody who is not so authorised and has carried out this process.
Sanyo does honor their warranty after the thermal switch has been reset. The directions are in the manual and they produced the doc I attached previously.
 

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